can’t fault the delivery or the price.
excellent product 10/10.
THANK YOU.
Delivery arrived and I have no complaints - Straight forward and simple
The handover and ordering could not be easier. Using a good delivery service like DPD is alst a god send. They are timely and reliable.
Love the sustainability, love the ease , love the flexibility, love sparkly water :)
The one time I had a problem customer service quickly resolved the issue so I've had a very good experience so far.
I have been using CO2YOU for a couple of years and am always impressed with their level of customer service. Now the introduction of WhatsApp comms (if you opt in and want that) has added another level of friction free interaction. I do not work for the company or have any interests in the business. I am just an appreciative customer. A great company that puts the customer in the centre of what they do.
This whole set-up works really well. The price is reasonable and service is good. I have been using the refill service for a year now and I'm going to continue with it for as long as the price remains at current levels.
Before we subscribed to CO2You it was always a nightmare getting replacement cylinders. Either the shop didn't have stock or the staff didn't understand the swap in system. So to have them just miraculously turn up when needed (the timing is perfect for us) is excellent. Couldn't be happier.
Great product for a great price, excellent communication and delivery service
The DpD arrangement for delivery and exchange is frustrating. I hate having to rearrange my timescale when the delivery doesn't happen. The recent one around the bank holiday August was particularly bad as there was no updates on what was supposed to be delivered on the Saturday. I the end it arrived on Tuesday and I had to change my plans with my visitors. I am not likely to continue with my subscription after this. Sorry
4 cylinders arrived as scheduled but they didn’t have their usual seal around the valve. I have checked the weight and they are all 1.2Kg which is fine so this is just for your info.
If like me exchanging cylinders is a huge hassle and involves a long car journey then this program is for you.
Brilliant, love it… question though - can I send old soda stream bottles back to you to be recycled and used. Also I would love it if you can let us go longer between refills… our use varies with the weather!