Not used the return and postage back yet but if it’s like the delivery it will be perfect thank you 🤩
I had to keep changing my orders around and they were super quick to respond and help with all requests.
CO2 YOU is the best idea - quick and easy returns of empty cylinders replaced by new. We use a lot of cylinders and using Sodastream for gas cylinder exchanges was tortuous! So glad we heard about this service.
We have been really impressed, not just by the product, but the service is exceptional; quick, friendly and efficient. Would highly recommend.
Arrived in 2days, between xmas and new year! I highly appreciate they kept their services going through the holidays as sparkling water is a staple in my household.
Fast and always 4 time
Excellent customer service 👏
Highly recommend on 💐
After several years with soda stream (appalling service and ‘customer care’) it is an absolute joy to deal with a company who respond (and resolve) to queries the same day - thank you :)
I was a difficult customer in terms of trying to find a time for delievry, and I even missed one. But they were understanding and quick to rearange!
Delivery stated that it was declined and the canister exchange was not available. I was in, have a ring doorbell and a reactive dog. Delivery was not attempted. My email was not replied to. I am out of gas and very disappointed! 🥲
Firstly - CO2 YOU did not complete the refill process. The delivery was sent at short notice and with no explanation that I could see as to what one should do if the previous delivery had not been exhausted. I still had 3 full bottles left from the previous delivery. DPD said that unless I sent the full bottles back as well as the empty (one) they could not complete the order. Useless. Totally unsatisfactory. If this has been charged to my account I shall be taking further action. It is hard to express how un-user friendly this process has turned out to be.