What if I don’t need refills that often?
Refills are scheduled every 3 months by default, but you actually have up to 4 months to use your gas. If you’re using less than expected, you can:
- Delay your next refill
- Pause your subscription
- Drop to a 2 Cylinder Plan
What if I want to pause or cancel?
You can pause or cancel at any time. To cancel, simply return our CO2 YOU cylinders using our FREEPOST returns OR purchase the cylinders outright making them yours to keep. Email us at: refill@co2you.com for more information.
Are your cylinders compatible with my machine?
CO2 YOU cylinders are compatible with most home sparkling water machines.
Our Screw In cylinders are compatible with most sparkling water makers including:
- Old SodaStream models (excluding Terra, Art, Duo, Enso, Mix. These take our Quick Connects)
- Aarke (all)
- Sage InFizz Fusion
- Pro Cook
- Smeg
- Laica
- Philips
- Cello
- Drinkmate
- Bibo Fizz
- MySoda
- Woody
- Fizzit
- Geepas
Our Quick Connect cylinders are compatible with:
- All modern SodaStream machines including Terra, Art, Enso, Duo, Mix.
Our Quooker cylinders are only compatible with Quooker Tap Systems.
If you’re unsure which one you need, just get in touch - we’ll help you choose the right option before you order so you don’t end up with the wrong cylinders.
Do I need to remember to return my empty cylinders?
No - we do that for you.
When we deliver your refills, we collect our empty CO2 YOU cylinders at the same time. One visit, no extra steps.
Is this a subscription or a one-off purchase?
The refill programme is a subscription, designed to make refilling effortless and better value.
One-off purchases are available, but most customers choose the refill programme because it’s easier, cheaper long-term, and waste-free.
Do you charge a deposit on cylinders?
No.
We don’t believe in deposits.
Just return your cylinders when refills are due or if you cancel.
What happens if I'm not home for the delivery date?
We’ll always contact you first 7 days before your scheduled refill delivery. This gives you plenty of time to reschedule the delivery date to a more convenient day.
Our goal is to keep the refill system running smoothly - not to catch anyone out. If something’s gone wrong, just let us know and we’ll sort it.
What if I already have cylinders from another supplier?
If you have cylinders from elsewhere (for example Amazon or another brand), we can:
- Recycle them responsibly for you
- Offer a small credit to use on your second order
Just get in touch and we’ll advise based on what you have.
