SAY GOODBYE TO PLASTIC GUILT.
DITCH THE PLASTIC BOTTLES
MAKE SPARKLING WATER AT HOME
1 CYLINDER = UP TO 120 PLASTIC BOTTLES (500ml)
BUBBLES WITHOUT THE BOTHER
Subscribe for seamless GAS deliveries and easy cylinder returns – bubbles on repeat, stress-free.
FAQs
How long does it take to receive my order?
We offer next-day delivery on all orders placed before 1pm. For areas like Northern Ireland, Highlands, and Islands, delivery may take up to two days.
How much is delivery?
Delivery within the UK is free on the Refill Programme. For Northern Ireland, Highlands, and Islands, a surcharge applies, shown at checkout after entering your postcode.
Do you deliver to my area?
We deliver across the UK (including Northern Ireland) and select EU regions, like the Republic of Ireland. Simply enter your postcode at checkout to confirm if we deliver to you.
Do I have to be in for delivery?
First Delivery: No, you don’t need to be home. But please give DPD a safe place to leave the delivery - this can be done from within the DPD app (which we recommend you to download and use for all deliveries)
Refill Deliveries: Yes, you’ll need to be in to swap your empty cylinders for full ones. Don’t worry – the courier provides a 1-hour time slot so you won’t be waiting all day.
Hoe vaak en hoeveel betaal ik?
Ons 2 cilinder abonnement kost 35 en het 4 cilinder abonnement kost 50. U heeft maximaal 4 maanden de tijd om onze cilinders te gebruiken, maar u kunt indien nodig eerder bijvullen. Pas uw frequentie op elk gewenst moment aan in uw account of stuur ons een e-mail/bel ons en wij helpen u verder.
Hoe retourneer ik mijn lege cilinders?
Doe onze lege cilinders in de originele doos, bevestig ze met de meegeleverde kabelbinders. Maak via de link een retour label aan en plak deze op de box met lege cilinders en breng deze naar het dichtst bijzijnde DPD pakstation
Wat gebeurt er als mijn betaling mislukt?
Als een betaling mislukt, stellen wij u hiervan op de hoogte. U kunt het opnieuw proberen met dezelfde kaart of uw betalingsgegevens in uw account bijwerken. 'Hulp nodig? Stuur ons een e-mail op refill@co2you.com.
Hoe kan ik mijn betalingsgegevens bijwerken?
Log gewoon in op uw account om uw kaartgegevens bij te werken. Als u problemen ondervindt, stuur ons dan een e-mail en wij helpen u verder.
Can I cancel my order?
Yes – just let us know before your delivery date. We’ll email you a week before delivery and follow up with a phone call or SMS.
Can I cancel an order that’s out for delivery?
Once shipped, orders cannot be cancelled. You will have plenty of opportunities to cancel an order prior to it being sent out as we contact you more than a week in advance. Unfortunately once we have dispatched your gas we cannot cancel the order.
How do I cancel my subscription?
Contact us directly. You’ll need to return all cylinders within 5 working days using our easy returns portal. Once we receive them, we’ll cancel your subscription.
Can I pause my subscription?
Unfortunately, we can’t pause subscriptions. Our cylinders remain the property of CO2 YOU and need to stay in circulation to keep bubbles flowing for everyone. If you need to make adjustments to your subscription, please contact us: refill@co2you.com
What if I forget to return my empty cylinders?
Returning empties is essential for the Refill Programme to work. If our cylinders aren’t returned, we may need to charge a fee. Reach out to us if you’re struggling to arrange a return.