How long does it take to receive my order?
We offer next-day delivery on all orders placed before 1pm. For areas like Northern Ireland, Highlands, and Islands, delivery may take up to two days.
How much is delivery?
Delivery within the UK is free on the Refill Programme. For Northern Ireland, Highlands, and Islands, a surcharge applies, shown at checkout after entering your postcode.
Do you deliver to my area?
We deliver across the UK (including Northern Ireland) and select EU regions, like the Republic of Ireland. Simply enter your postcode at checkout to confirm if we deliver to you.
Do I have to be in for delivery?
First Delivery: No, you don’t need to be home. But please give DPD a safe place to leave the delivery - this can be done from within the DPD app (which we recommend you to download and use for all deliveries)
Refill Deliveries: Yes, you’ll need to be in to swap your empty cylinders for full ones. Don’t worry – the courier provides a 1-hour time slot so you won’t be waiting all day.