CO2 YOU
Refill and rental terms
1. Cylinder Ownership
- All CO2 YOU cylinders remain the property of CO2 YOU at all times.
- This allows us to collect, refill, and reuse them as part of our circular system.
2. Subscribe & Save
- Get 2 or 4 cylinders delivered within 1 working day when you subscribe and order Monday - Thursday before 12pm.
- On subscription, CO2 YOU cylinders are £32 for 2 or £44 for 4.
- You will receive a refill every 3 months to ensure you never run out of gas but you have up to 4 months to use them.
- The rental period can be extended to 4 months at any point by contacting our customer service.
3. Refill Process
- On delivery day, our driver will exchange empty cylinders for full ones, we take away your empty cylinders to refill and reuse.
- All our cylinders must be returned with every refill.
4. Returns & Cancellation
- Cancel anytime by notifying us and returning our cylinders (FREEPOST) within 5 days.
- If you bought cylinders elsewhere (e.g. Amazon), we can recycle them for you.
5. Compatibility
- Ensure compatibility with your equipment before ordering. If you're not sure, you can email us at refill@co2you.com, WhatsApp or call us on 020 3026 5698.
- Ensure you have the correct cylinders selected before ordering. We have Screw In, Quick Connect and Quooker gas cylinders.
6. Delivery & Payments
- Delivery and collection is FREE (there may be surcharges to certain islands and Highlands).
- Refills and fees will be charged as per your Subscription.
7. Contact Us
- Email: refill@co2you.com
- Phone: 020 3026 5698
- For full details, visit our Terms & Conditions page.
SAY GOODBYE TO CYLINDER WASTE.
DITCH THE SINGLE USE CYLINDERS
FAQs
How long does it take to receive my order?
We offer next-day delivery on all orders placed before 1pm. For areas like Northern Ireland, Highlands, and Islands, delivery may take up to two days.
How much is delivery?
Delivery within the UK is free on the Refill Programme. For Northern Ireland, Highlands, and Islands, a surcharge applies, shown at checkout after entering your postcode.
Do you deliver to my area?
We deliver across the UK (including Northern Ireland) and select EU regions, like the Republic of Ireland. Simply enter your postcode at checkout to confirm if we deliver to you.
