We offer next-day delivery on all orders placed before 1pm. For areas like Northern Ireland, Highlands, and Islands, delivery may take up to two days.

Delivery within the UK is free on the Refill Programme. For Northern Ireland, Highlands, and Islands, a surcharge applies, shown at checkout after entering your postcode.

We deliver across the UK (including Northern Ireland) and select EU regions, like the Republic of Ireland. Simply enter your postcode at checkout to confirm if we deliver to you.

• First Delivery: No, you don’t need to be home. But please give DPD a safe place to leave the delivery - this can be done from within the DPD app (which we recommend you to download and use for all deliveries)
• Refill Deliveries: Yes, you’ll need to be in to swap your empty cylinders for full ones. Don’t worry – the courier provides a 1-hour time slot so you won’t be waiting all day.

Our 2-cylinder plan is £30, and the 4-cylinder plan is £40. You have up to 4 months to use our cylinders, but you can refill sooner if needed. Adjust your frequency anytime in your account or email/call us and we will assist

Place our empty cylinders in the original box, secure with the cable ties provided and hand them to the courier when your refills arrive. No labels, no hassle.

If a payment fails, we’ll notify you. You can retry with the same card or update your payment details in your account. Need help? Email us at refill@co2you.com.

Simply log into your account to update your card details. If you have any issues, email us and we’ll help.

Make sure it’s securely screwed into your machine – this ensures proper gas flow. If it’s still not working, double-check you’re using the correct cylinder for your carbonator. Unsure? Email refill@co2you.com and we’ll sort it out.

We’re reducing plastic waste! Caps and shrink wrap are removed when cylinders are returned. Rest assured, they’re perfectly safe to use.

Log into your account to adjust your next refill date – up to the 4-month limit. Need help? Call 0203 0265698 or email refill@co2you.com

Yes! You can purchase cylinders individually on our website or via our Amazon store. When you buy cylinders these become your property.

No problem! Return all your cylinders – full or empty – during the refill swap. Full cylinders are reused in our system, ensuring no gas goes to waste. If you’re regularly left with unused gas, try adjusting your plan.

Yes! Our cylinders work with all home carbonators – including SodaStream (Quick Connect), standard screw-in machines, and Quooker taps. Need confirmation? Email us at refill@co2you.com

Yes. Pack them with your CO2 YOU empties and let us know at refill@co2you.com. We’ll ensure they’re properly recycled.

No. CO2 YOU is a proud, independent company. All our cylinders are refilled at our purpose built refilling centre in Chelmsford, UK.

Yes – just let us know before your delivery date. We’ll email you a week before delivery and follow up with a phone call or SMS.

Once shipped, orders cannot  be cancelled. You will have plenty of opportunities to cancel an order prior to it being sent out as we contact you more than a week in advance. Unfortunately once we have dispatched your gas we cannot cancel the order.

Contact us directly. You’ll need to return all cylinders within 5 working days using our easy returns portal. Once we receive them, we’ll cancel your subscription.

Unfortunately, we can’t pause subscriptions. Our cylinders remain the property of CO2 YOU and need to stay in circulation to keep bubbles flowing for everyone. If you need to make adjustments to your subscription, please contact us: refill@co2you.com

Returning empties is essential for the Refill Programme to work. If our cylinders aren’t returned, we may need to charge a fee. Reach out to us if you’re struggling to arrange a return.

We offer quick and reliable delivery straight to your office, retail store, or workspace. Simply place your order, and we’ll deliver the cylinders to your door. We also collect your empty cylinders when your refills arrive, ensuring a hassle-free process.

Yes, we deliver across the UK, including Northern Ireland, Highlands, and Islands. For other areas within the EU, please contact us directly to confirm coverage.

Yes, delivery and collection are included with every order. For certain remote areas, a surcharge may apply, which will be outlined during checkout.

Our service operates on a rental model. You use the cylinders for up to 4 months before returning them to us during your next delivery. We collect, refill, and reuse every cylinder to keep your operations smooth and sustainable.

No problem! You can easily adjust the number of cylinders and delivery frequency by contacting our B2B team or managing your account online.

Simply place your empties back in the original box. When we deliver your refills, hand the empties to the courier. It’s that simple – no labels, no fuss.

We depend on returned cylinders to keep the circular economy moving. If cylinders are not returned within the agreed timeframe, a replacement fee may apply. If you’re having trouble with returns, please reach out to us – we’re here to help.

Yes! We offer flexible, automated deliveries to ensure you never run out of gas. Manage your subscription through your account, or contact our team to tailor your plan.

We accept all major credit cards, direct debit, and bank transfers. If you require a business invoice for payment, please let us know.

Our cylinders are compatible with all major sparkling water systems, including:

• Billi Taps
• Zip Taps
• SodaStream Quick Connect
• Quooker Taps
• Other industry-standard systems.

If you’re unsure about compatibility, contact us at b2b@co2you.com, and we’ll guide you through it.

We operate on a circular gas economy, where every cylinder is collected, refilled, and reused. By partnering with us, you reduce single-use plastic waste and support a sustainable CO2 supply chain.

Every returned cylinder is inspected, refilled, and reintroduced into circulation. This prevents cylinders from ending up in landfills and reduces overall environmental impact.

You can reach us at b2b@co2you.com or call 0203 026 5698. We’re here to make your experience smooth and stress-free